Privacy Policy and Cookies

Last updated: May 28, 2025

This Privacy Policy explains how Games Cases – Vision Warehouse UK (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from gamescases.uk (the “Site”), or otherwise interact with us through our services (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or for other operational reasons. When we update it, we will revise the “Last updated” date at the top and post the changes on our Site.

2. Information We Collect

We collect the following categories of personal information:

a. Information You Provide

  • Contact Information: Name, billing/shipping address, phone number, email address.
  • Order Details: Items purchased, payment details (processed securely via third-party providers), transaction history.
  • Account Info: Username, password, security details (if you create an account).
  • Customer Support: Any communication you send to us.

b. Automatically Collected Information

We collect information about your usage of the Site using cookies and similar technologies. This may include:

  • IP address
  • Device/browser type
  • Referral source
  • Usage data (pages visited, time spent)

See our Cookie Policy for more details.

c. Third-Party Data

We may receive information from:

  • Shopify (our ecommerce platform)
  • Payment processors (e.g., card providers)
  • Marketing and advertising partners
  • Analytics tools

3. How We Use Your Information

We use your personal information for the following purposes:

Purpose

Legal Basis

Fulfillment of orders and Services

Performance of a contract

Customer support and communication

Legitimate interest

Marketing and promotional offers

Consent (or legitimate interest)

Fraud detection and site security

Legitimate interest

Legal compliance

Legal obligation

4. Sharing Your Information

We may share your personal information with:

  • Vendors and service providers (e.g., Shopify, payment processors, delivery partners)
  • Marketing and analytics providers
  • Regulators and legal authorities (where required)
  • Affiliates and business partners
  • In business transfers, such as mergers or acquisitions

We do not sell your personal data. We do not knowingly collect or share data from children under 16.

5. Cookies and Tracking Technologies

We use cookies to:

  • Enable functionality (e.g., shopping cart)
  • Analyze site usage
  • Personalize content and ads

You can manage cookies via your browser settings. Blocking cookies may affect your experience on our Site.

More info: Shopify Cookie Policy

6. Your Rights

Depending on your jurisdiction (e.g., UK, EU, US), you may have rights to:

  • Access personal data we hold
  • Correct inaccurate data
  • Delete your data
  • Withdraw consent for processing
  • Opt out of marketing or tracking
  • Data portability
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us using the information below. We may need to verify your identity before processing your request.

7. Data Retention and Security

We retain your personal information for as long as needed to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

We implement appropriate security measures, but no system is 100% secure. Use caution when sharing personal information online.

8. International Transfers

Your data may be processed outside your country (e.g., in the UK, EU, or US). When we transfer personal data internationally, we use legal safeguards such as Standard Contractual Clauses.

9. Third-Party Sites and Services

Our Site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing your personal data.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us.

11. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us at:

Email: info@gamescases.co.uk
Mail: Vision Warehouse Ltd
Unit 35 Stadium Business Centre, Wembley, London, HA9 0AT, United Kingdom

 

Google Privacy & Data Practices (Merchant Center)

  • Personal data collected: When you interact with our store or product listings, we collect your name, billing/shipping address, email, phone number, payment details (via third-party processors), and usage data (e.g., IP address, browser, device).

  • Use of data: We use this information to process orders, manage your account, analyze website performance, personalise marketing, provide customer service, and comply with legal obligations.

  • Third-party sharing: Your data may be shared with Google to enable Shopping ads and Merchant Center functionality. We do not share your personal data with other third parties unless necessary to fulfil your order or as required by law.

  • Data security & retention: We safeguard your data with industry-standard security methods, and retain it only as long as necessary to fulfil the purposes outlined and to comply with legal requirements.

  • Your rights: Under applicable data protection laws (including GDPR, PECR, CalOPPA), you have rights to access, correct, delete, or restrict processing of your data. You may also object to direct marketing, data portability, and file complaints with regulators.

  • Policy browser setting: You can opt out of non-essential cookies via the cookie banner.

  • Changes: We may update this section when required; the “Last updated” date reflects any changes.